Toilet flush valve replaced - now often needs to be double flushed. Tub surround slashed while removed faucets. No repair offered. Scratched sink faucet while attempting to remove. New tub faucets do not fully shut off, no matter how hard cranked. Was assured the intermittent stream of water was “normal” when I had plumber come back to fix this and the toilet issue. (Which, obviously, were NOT fixed.) I used to think highly of this company and was previously pleased with their work. No more.